Why is it important to be well informed before calling up a company involved in vehicle hire in Perth? First, the level of satisfaction, you can get from any hired car or van you use, largely depends on the quality and competence of the company offering the service.
In other words, the more experienced and competent the car hire company is, the greater the value you will receive for the money you spend on hiring a car or van.
In this article, you will discover 7 important qualities you should look out for when you are planning to use the services of a company providing vehicle hire in Perth.
1. In-depth Knowledge of the City
A competent company offering vehicle hire in Perth should have in-depth knowledge about all major streets, parks, hotels, major commercial centres, residential areas and any other areas that are critical to the success of your trip. For example, the company should know where there is likely to be traffic congestion at different times of the day and know the quickest routes to take at various times of the day. This in-depth information will ensure that you make the best use of your time and reduce cost while using the hired vehicle.
2. Type of vehicles used
It is important to know the type of vehicles for hire before you make an order. For example, if you want to hire a bus for a group tour, it is better to get a bus that can accommodate everyone at once. This type of van should be spacious and comfortable enough to guarantee a stress free and fulfilling trip. Vehicle hire in Perth is an industry that is growing and because of this a lot of companies are advertising there services. Do your homework before engaging the services of a company providing vehicle hire in Perth
3. Service Availability
Something else to consider when looking for vehicle hire in Perth is the service availability offered. For example, airport pick up and drop off. This is more critical when you are hiring a vehicle to take you on a long journey, or you want to travel at night. Find out if the company runs a real 24 hour service and that they can provide a vehicle hire in Perth within short notice.
4. Excellent Website with Mobile and Social Media Support
An excellent vehicle hire company will ensure that it has a functional website that can be used to get current information about the company’s services. The website should also be mobile friendly. And an active social media presence will also enhance communication between the company and its customers.
5. Customer care and support
Vehicle hire in Perth should be backed up by excellent customer support. How courteous are the staff that answers your phone call and enquiries? Whether you request for simple information about the company or you request for a quote for a major trip, the kind of response you receive will tell you a lot about the quality of service you should expect, if you eventually hire a vehicle from the company.
6. Competitive Prices for Vehicle Hire in Perth
Before you finally decide on the company to patronize, you should shop around to compare prices for the kind of service you need. Do a quick search on Google. Check the yellow pages and make a few phone calls. Find out the type of billing system used. For example, does the company bill you per hour or per distance covered or both. Northside Rentals will not always have the lowest prices but their prices will be competitive and when you add the service they back up there prices with, then you have found the market leader in Perth for rented vehicles. And you should expect to receive bonuses, discounts and rewards for good patronage.
7. Experience and Safety
It is very important to check out the track record and reputation of any company you want to patronize. Find out how long the company has been engaged in vehicle hire in Perth. It is also good to check out the company’s reputation with customers as well as their safety records. You can search for the company online and examine the comments of their customers. In addition, you should make sure that the company is duly registered. They should also have qualified and competent drivers.
Those are some of the most important qualities to search for when you are considering vehicle hire in Perth.